Privacy Policy

Website Address:

Business Name: Bentleys Restaurants Limited

Business Address For Data Enquiries: 7 Wherry Quay, Ipswich, Suffolk, IP4 1AS

Business Telephone Number For Data Enquiries: 01473 284000

Date Last Revised: July 2021


This policy is in relation to how we collect, store and process personal data on our website. It covers the below areas:

• Contact forms

• Cookies


• Firewall

• Links to other websites

• Changes to this privacy policy

• Contacting us

The website is kept up to date and uses a secure socket layer encryption (SSL) to ensure all data transmitted across the internet is encrypted. The database and website files are held on a server in a secure data centre protected both physically and electronically by a security process.

In all instances, we do not share your data with any third party (unless otherwise stated) and only use it in direct relevance to the reason it was given to us in the first place.

In all instances, we are happy to share with you what personal data we might have and you can contact us by phone or in writing at the details above.


We use a contact form on our website, for the sole purpose of signing up to our mailing list. The form will ask you for your email address. In some cases, more information is collected which is relevant to the nature of the enquiry.

This is how we process your information:

You will be asked if this is okay to process this information before you submit the form – this is because we need this information to effectively respond we will not process the form without your permission.

Once you have submitted the information you will receive an email informing you that your form has been submitted. The Vikings Bakehouse team will also receive an email to inform them you wish to be added to the mailing list.

This is how we store your information:

We keep a version of the contact form in our website database so that we can ensure we have a copy of your original contact. This information is also stored with Vikings Bakehouse and MailChimp so we can communicate with you.

This is how we use your information:

We will use your information for the sole purpose of sending out marketing communications relating to Vikings Bakehouse. You may use the unsubscribe link in those emails to opt-out at any time. Please note, if you opt-out, it may take several days before your information is fully deleted from our system.

Your right to control your personal information:

You may choose to restrict the collection or use of your personal information.

You have the right to ask us to change or remove your personal information from our database at any time. You also have the right to request a copy of the information we hold about you in an easily accessible format and to have any inaccuracies corrected or removed.

To do this, please write to us at Bentleys Restaurants Limited, 7 Wherry Quay, Ipswich, IP4 1AS or email


We may use cookies to monitor how you use our site. A cookie is a small file that will ask permission to be stored on your computer’s hard drive. It records how you have used a website. This means that when you return to that website it can give you tailored options based on the information it has stored about your last visit.

We use cookies to help us understand how our website is used so that we can develop and improve its design, layout and function.

We may use third-party cookies to help us deliver some of the services on our website.

If you do not want us to use cookies in your browser, you can normally set your browser to reject cookies or to alert you should a website attempt to put a cookie on your computer.

To find out more on how to manage and delete cookies, visit


CCTV is used throughout Vikings Bakehouse to ensure the safety of our staff and customers. Signs are displayed throughout the venue to inform our customers of this.

CCTV images are securely stored, and only authorised staff members have access to these. We keep CCTV footage for 28 days, after which they are deleted. We only share CCTV footage with third parties when we are legally obliged to do so.


We use multiple firewall solutions that ask for your IP address before allowing access to our website. The firewall providers are the processor of this data and we can provide you with their contact information on request.


Our website may contain links to other websites. Such sites are not governed by this privacy statement and we cannot be responsible for the protection and privacy of any information that you provide to other websites. Please review the privacy statement applicable to every website and mobile app you visit.


We may amend or update this privacy policy from time to time and we recommend you check it periodically.


If you have any questions regarding your personal information or this privacy policy, or if you wish to make a complaint, please contact us at Bentleys Restaurants Limited, 7 Wherry Quay, Ipswich, IP4 1AS or email